ABOUT STERLING GLOBAL SOLUTION

AI precision. Human accountability.

We built Sterling because practices deserve better than choosing between expensive in-house billing and a traditional biller who only reacts after a claim is denied.

Mukesh Makwana, Founder & CEO of Sterling Global Solution
Mukesh Makwana Founder & CEO
βœ“ 8+ years in medical billing & coding βœ“ HIPAA Compliance Certified βœ“ AAPC CEU Β· CCO Academy Certified
THE STERLING STORY

I spent 8+ years watching doctors lose money they'd already earned.

I've worked in medical billing for over 8 years, across oncology, OB-GYN, pain management, urology, and more. Different specialties, same story every time.

A doctor does the work. The claim goes out. Weeks later it comes back denied over a modifier, or an eligibility check nobody ran, or a payer rule that changed quietly last quarter. The practice never finds out why. They just see the money didn't come.

And when they call their billing company, they get a vague answer and a monthly PDF. No transparency. No explanation. No accountability. The billing company gets paid either way. So where's the pressure to fix anything?

That's what made me angry enough to build Sterling.

Because here's what I couldn't stop thinking about: most of this work is repetitive. Checking codes. Verifying eligibility. Catching the same modifier error for the hundredth time. Chasing the same payer for the same reason. It's exactly the kind of work a machine does better than a tired human at 6pm on a Friday.

We're in the age of AI. So why is a doctor still losing 20–30% of their revenue to problems that could have been caught before the claim ever went out?

Sterling exists to answer that question. We use AI to do the repetitive work (scrubbing, checking, predicting, flagging) under strict HIPAA guidelines. Then certified human experts handle the judgment calls, because a machine shouldn't be the last word on someone's revenue.

And we tell you everything. What we found, what we fixed, what it was worth. No monthly PDF that says nothing.

You earned that money. Our job is to make sure you actually get it.

Mukesh Makwana, Founder & CEO
OUR MISSION

Revenue you've earned shouldn't require a fight.

Sterling Global Solution LLC is a U.S.-registered, HIPAA-compliant medical billing company built around one idea: denials should be prevented, not just appealed.

We pair a purpose-built AI claim engine with certified billing experts who verify every high-stakes decision. The result is a partner that catches errors before they cost you money, not weeks after.

What we believe

βœ“ Denials are a process failure, not a cost of doing business
βœ“ AI should remove drudgery, not replace judgment
βœ“ Practices deserve visibility, not a monthly PDF
βœ“ Pricing should reward results, not lock you into a contract
βœ“ If we handle your PHI, you should know exactly where and how
HANDS-ON EXPERIENCE

8+ years. Dozens of specialties.

Specialties our founder has personally billed for, each with its own coding rules, payer behavior and denial patterns.

OncologyOB-GYNPain ManagementUrology CardiologyOrthopedicsRadiologyBehavioral Health GastroenterologyNephrologyDermatology+ more
WHO WE SERVE

Built for practices, grounded in the numbers.

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Specialties served
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EHR / PMS systems
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States covered
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Clean claim rate target*

*The first three numbers describe Sterling's operational reach. The 98% clean claim rate is the HFMA-published industry benchmark our AI is built to reach, not yet a measured Sterling client average, since we have no live clients to report on.

HOW WE WORK

Principles that show up in every claim.

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AI-First, Human-Verified

Machine learning handles volume and pattern detection; certified experts verify every judgment call.

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Radical Transparency

Real-time dashboards, not static monthly reports. You see exactly what we see.

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Aligned Incentives

Performance-based pricing means we only grow when your collections do.

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Compliance by Default

HIPAA-trained staff, signed BAAs and encrypted systems built into every workflow.

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Specialty Expertise

25+ specialties, each with its own coding nuances, payer quirks and billing patterns.

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No Lock-In

No long-term contracts. We earn the right to keep your business every month.

See Sterling on your own claims.

A free pilot audit shows exactly what we'd change, and what it's worth. No obligation.

Book a Free Pilot β†’ Contact Us
πŸ€–Sterling AI AgentOnline Β· instant answers