THE AI CLAIM ENGINE

AI that catches errors before they cost you.

Machine learning trained on payer rules and denial patterns, verified by certified billing experts on every high-stakes decision.

THE AI CLAIM ENGINE

Four stages. One clean claim.

Every claim runs the same path. AI does the repetitive checks; a certified coder makes the judgment calls.

01

Verify

Real-time eligibility & benefits checks stop front-end rejections before the visit.

02

Scrub

AI validates ICD-10, CPT & CDT codes, modifiers and payer rules on every claim.

03

Predict

Machine learning flags high-risk claims and auto-corrects them before submission.

04

Collect

Clean claims submit same-day; AI chases AR by recovery probability first.

SEE IT RUN

What happens to a claim, in real time.

sterling_claim_engineLIVE
Claim#SG-48120
PayerBCBS
Amount$1,240.00
Eligibility verified — active coverage confirmedPASS
CPT 96413 validated · modifier 59 requiredFIXED
Denial risk scored — 4.2% after correctionLOW
Certified coder verified · submitted to clearinghouseSENT
Clean claim probability98.2%
Clean claim rate
0%
Denial rate
0%
Days in AR
0
CAPABILITIES

What the AI actually does.

🧠

AI Claim Scrubbing

Every claim checked against coding rules, modifiers and payer-specific requirements before submission.

🔮

Denial Prediction

Models trained on payer behavior flag high-risk claims before they are ever sent.

🔁

Auto-Correction

Common errors — modifiers, eligibility mismatches, coding conflicts — fixed automatically.

📊

Smart AR Prioritization

Accounts receivable worked by recovery probability, not just by age.

Real-Time Dashboards

Collections, denials, AR aging and payer mix, visible any time, not just monthly.

🔌

Universal Integration

Works inside 20+ EHR, EMR and PMS systems, plus every major clearinghouse.

WHERE THE LINE IS

AI does the repetition. Humans make the calls.

We're specific about this, because "AI-powered" means nothing if nobody tells you what the AI is actually allowed to do.

🤖The AI handles
Checking every code against current ICD-10 / CPT / CDT sets
Cross-referencing payer-specific rules and edits
Running eligibility and benefits checks
Scoring denial risk on every claim before submission
Auto-correcting known, unambiguous errors
Ranking AR by likelihood of recovery
👤A certified coder handles
Final code selection where documentation is ambiguous
Medical-necessity judgment calls
Every appeal letter and payer escalation
Anything the AI flags but can't resolve confidently
Reviewing all high-dollar and high-risk claims
Your account relationship, end to end

No claim leaves Sterling without a human being accountable for it.

AI + HIPAA

Automation that respects PHI.

Using AI on healthcare data raises fair questions. Here's our answer: PHI is encrypted, access is role-restricted and logged, and our team is HIPAA-certified.

We are also transparent about where PHI is processed — see our HIPAA Compliance page for the full picture.

AI safeguards

PHI encrypted in transit and at rest
Your data is never sold or shared
Every PHI access logged and attributable
Signed BAA covering our entire team

Ready to see it on your own claims?

Book a free, zero-risk pilot audit — no setup fees, no long-term contract.

Book a Free Pilot → Contact Us
🤖Sterling AI AgentOnline · instant answers