PRIVACY POLICY
Effective Date: February 25, 2026
Website: https://sterlingglobalsolution.com/
1. Our Commitment
Sterling Global Solutions LLC (“Company,” “we,” “our,” or “us”) respects and is dedicated to protecting the personal and business information entrusted to us. This Privacy Commitment outlines our practices for collecting, using, safeguarding, and disclosing information via our website and through our healthcare administrative support services. Our services are exclusively designed for healthcare providers and medical practices within the United States.
2. Applicability
This Commitment applies to:
- Visitors to our website.
- Healthcare providers and business clients who contact us or engage our administrative services.
- Information submitted through various communication channels (forms, email, etc.).
Note: This policy does not supersede any executed Business Associate Agreement (BAA) between Sterling Global Solutions LLC and a healthcare provider.
3. Information Collection Practices
A. Website & Contact Information
When you contact us, we may collect business identification details, including:
- Full name, Email address, and Phone number.
- Practice name and Practice address.
- Business-related details and information voluntarily provided via submission forms.
We explicitly avoid the intentional collection of Protected Health Information (PHI) through public website contact forms.
B. Administrative & Service Information
As contracted by healthcare providers, we process administrative healthcare-related information essential for service delivery, such as:
- Eligibility and benefits verification.
- Prior authorization coordination.
- Insurance follow-up and revenue cycle management support.
This processing may involve limited Protected Health Information (PHI), as defined under the Health Insurance Portability and Accountability Act (HIPAA).
4. PHI Handling & HIPAA Compliance
Sterling Global Solutions LLC acts as a Business Associate under HIPAA when a valid Business Associate Agreement (BAA) is in force with a healthcare provider. Our PHI processing adheres to strict protocols:
- We comply with applicable HIPAA administrative safeguards.
- PHI access is restricted to authorized, trained personnel.
- Confidentiality protocols, access controls, and secure communication practices are strictly maintained.
Crucially, we do not sell, rent, trade, or use PHI for marketing purposes under any circumstance. PHI handling is strictly governed by contractual agreements and U.S. federal regulations.
Our PHI handling practices align with the HIPAA Privacy Rule and HIPAA Security Rule requirements applicable to Business Associates.
In the event of a confirmed data breach involving PHI, we will comply with applicable HIPAA breach notification requirements and notify the covered entity as required by law and contractual agreement.
5. Purpose of Information Use
The information collected is used solely to:
- Respond to inquiries and provide consultations.
- Deliver contracted administrative services efficiently.
- Improve operational workflows and communicate service updates.
- Maintain accurate business records.
We do not sell any personal or healthcare-related information.
6. Data Security
We implement robust administrative, technical, and organizational safeguards, including:
- Role-based access controls and controlled system access.
- Secure communication and storage practices.
- Confidentiality agreements and limited data retention policies.
Disclaimer: While we employ diligent security measures, absolute security for electronic transmission or storage methods cannot be guaranteed. We do not provide medical advice, diagnosis, or clinical decision-making services.
7. Third-Party Engagement
We utilize reputable third-party vendors for essential business functions such as:
- Secure cloud storage, website hosting, and email communication.
- Communication services and business software tools.
Vendors handling healthcare-related data are required to meet appropriate compliance and data protection standards.
8. Website Analytics & Cookies
Our website employs standard cookies to analyze traffic patterns, enhance user experience, and improve website functionality. Website cookies are not used to collect PHI. Users have the option to disable cookies via browser settings.
9. Data Retention Policy
We retain personal and business information only as long as required for legitimate business purposes, contractual obligations, or legal compliance. Retention of healthcare-related data is dictated by contractual agreements with healthcare providers.
10. Your Information Rights
You may submit requests regarding your personal information, including:
- Access to your personal data.
- Correction of inaccurate data.
- Deletion of personal data (where legally permissible).
Requests should be submitted to: Sterlingglobalsolution@Sterling02.com
Important Note: Requests concerning PHI must be directed to the covered healthcare provider unless a contractual agreement specifies otherwise.
11. Corporate Location and Operations
Sterling Global Solutions LLC is registered in the United States at:
30 N Gould St Ste N
Sheridan, WY 82801
United States
Our operational services may involve remote administrative support personnel. All data handling and operations are governed by applicable U.S. healthcare data protection standards and contractual agreements.
12. Policy Updates
We reserve the right to update this Privacy Commitment. Any revisions will be posted on this page and reflected by a revised effective date.
13. Contact Details
Sterling Global Solutions LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: Sterlingglobalsolution@Sterling02.com
Website: https://sterlingglobalsolution.com/